# Error Codes

Both subscription and order command requests sent via websocket can be rejected and the failure response will return an error code and a corresponding error message explaining the reason for the rejection.

| Code   | Error Message                                                                        |
| ------ | ------------------------------------------------------------------------------------ |
| 05001  | Your operation authority is invalid                                                  |
| 20000  | Signature is invalid                                                                 |
| 20001  | Operation failed, please contact system administrator                                |
| 20002  | Unexpected error, please check if your request data complies with the specification. |
| 20003  | Unrecognized operation                                                               |
| 20005  | Already logged in                                                                    |
| 20006  | Quantity must be greater than zero                                                   |
| 20007  | You are accessing server too rapidly                                                 |
| 20008  | clientOrderId must be greater than zero if provided                                  |
| 20009  | JSON data format is invalid                                                          |
| 20010  | Either clientOrderId or orderId is required                                          |
| 20011  | marketCode is required                                                               |
| 20012  | side is required                                                                     |
| 20013  | orderType is required                                                                |
| 20014  | clientOrderId is not long type                                                       |
| 20015  | marketCode is invalid                                                                |
| 20016  | side is invalid                                                                      |
| 20017  | orderType is invalid                                                                 |
| 20018  | timeInForce is invalid                                                               |
| 20019  | orderId is invalid                                                                   |
| 20020  | stopPrice or limitPrice is invalid                                                   |
| 20021  | price is invalid                                                                     |
| 20022  | price is required for LIMIT order                                                    |
| 20023  | timestamp is required                                                                |
| 20024  | timestamp exceeds the threshold                                                      |
| 20025  | API key is invalid                                                                   |
| 20026  | Token is invalid or expired                                                          |
| 20027  | The length of the message exceeds the maximum length                                 |
| 20028  | price or stopPrice or limitPrice must be greater than zero                           |
| 20029  | stopPrice must be less than limitPrice for Buy Stop Order                            |
| 20030  | limitPrice must be less than stopPrice for Sell Stop Order                           |
| 20031  | The marketCode is closed for trading temporarily                                     |
| 20032  | Failed to submit due to timeout in server side                                       |
| 20033  | triggerType is invalid                                                               |
| 20034  | The size of tag must be less than 32                                                 |
| 20034  | The size of tag must be less than 32                                                 |
| 20050  | selfTradePreventionMode is invalid                                                   |
| 300001 | Invalid account status xxx, please contact administration if any questions           |
| 300011 | Repo market orders are not allowed during the auction window                         |
| 300012 | Repo bids above 0 and offers below 0 are not allowed during the auction window       |
| 100005 | Open order not found                                                                 |
| 100006 | Open order is not owned by the user                                                  |
| 100008 | Quantity cannot be less than the quantity increment xxx                              |
| 100015 | recvWindow xxx has expired                                                           |
| 200050 | The market is not active                                                             |
| 710001 | System failure, exception thrown -> xxx                                              |
| 710002 | The price is lower than the minimum                                                  |
| 710003 | The price is higher than the maximum                                                 |
| 710004 | Position quantity exceeds the limit                                                  |
| 710005 | Insufficient margin                                                                  |
| 710006 | Insufficient balance                                                                 |
| 710007 | Insufficient position                                                                |
| 000101 | Internal server is unavailable temporary, try again later                            |
| 000201 | Trade service is busy, try again later                                               |